CSNA Announcements
CSNA Patients and Visitors:
May 15, 2020
In this next phase of the COVID-19 pandemic we want to assure you that CSNA remains committed to ensuring the health and safety of our patients, providers and associates. Here are some important updates
• As a provider of essential health care services we remain open for business.
• As an alternative to in-person visits, we continue to offer telehealth (audio/video) visits and you are welcome to call the clinic for further details on this valuable option for care (719/473-3272, option #1)
• We continue to consistently screen associates, and providers for symptoms or risks related to the COVID-19 virus.
• Starting 05/18/2020 we will be taking temperatures of all patients and visitors to our office. If they are 100.4 or higher they will be asked to reschedule and visitors will be asked to wait in the hall or in their car.
• We ask that you please wear a mask to your visit.
• We are taking daily temperatures of our associates and providers.
• We continue to practice social distancing in the clinic.
• Of course we also continue with cleaning/disinfecting practices.
• For safety and to help us practice social distancing, only a single, essential visitor will be allowed…caregiver or power of attorney.
• For the safety of our higher-risk population we request no children under 16 in the clinic or waiting area.
• We remain a no handshake environment.
We understand that this is a stressful time for you and your loved ones. If you find that you are struggling and need someone to talk to, there are community resources available. Colorado Crisis Services can be found online (https://
Thank you for your understanding and we will update this information regularly.
WE HAVE A NEW CEO!!
We are thrilled to introduce our new CEO! Meet Rebecca Ruddell. She comes to CSNA with over 30 years of experience working in the medical field. For the past twenty years she had dedicated her career to Practice Administration. Rebecca started her medical career, while in college, answering the phone at the front desk. Over the course of her career, she gained experience in a number of roles, including: Certified Ophthalmic Technician, Surgical Assistant, Medical billing and Coding, and Executive Management. Rebecca’s fields of expertise are Ophthalmology, General Surgery, OB/GYN, Neurology, Cardiology, Urgent Care, and Primary Care. She is results driven by implementing strategies that meet company metrics and goals. Rebecca is also dedicated to creating a positive culture for her team through coaching, training, and positive change. She is very passionate about delivering quality medical care with compassion, and creating a positive experience for patients. Rebecca was nominated, by her peers, and she was awarded “Practice Administrator of the Year” by In Business Magazine in 2009. She has also been a columnist for MD Magazine.
Rebecca has been very involved with the MGMA, and earned her Fellow in Practice Administration. She has supported and has been very involved with the Cystic Fibrosis Foundation.
Reducing risk of transmission at CSNA:
- - multiple times throughout the day we are disinfecting the waiting area, counters and check out area
- - we are sanitizing pens used at registration
- - we continue to disinfect rooms between every patient visit, including disinfecting chairs, work surfaces, door handles and light switches
- - providers are cleansing hands between each patient visit
- - rigorous cleaning of our entire suite is performed every evening
Welcome to Colorado Springs Neurological Associates (CSNA)
Committed to Your Health
We are pleased that you are considering our practice to care for you or your loved one. We will do everything possible to meet your expectations, and to make your visit with us a comfortable one.
Patient Doctor Partnership
We believe that it is important to develop a doctor – patient relationship based upon mutual respect and trust.
Experience That Counts
CSNA has been in the Colorado Springs Community since 1959. We are now the largest and most experienced neuroscience and spine practice in Southern Colorado.
