New Patients

Thank you for choosing CSNA for the treatment of your neurological or neurosurgical condition. For your convenience we use an automated telephone reminder system which will notify you of the date and time of your appointment two days beforehand. However, we do require our patients to arrive 15 minutes prior to their scheduled appointment time. This allows us time to prepare your chart and collect any applicable co-pay. If you are more than 10 minutes late for your scheduled appointment, it is likely that your appointment will be rescheduled. If it becomes necessary for you to cancel your appointment, please notify us 24 hours in advance. Minors (under 18 years of age) are required to bring a parent or legal guardian to all appointments.

Medications

Please bring a list of all your medications to your appointment. These include prescription, over the counter, and herbal medications. Please include dose and schedule.

Past Medical History

Ask your primary care or referring doctor to provide a summary of your medical condition to bring to your appointment, or provide a list yourself.

Films

If you have had a CT Scan, MRI, X-Rays or other tests done as a result of your current medical symptoms, bring those written test results and films with you. Hand carry the films to the appointment.

Insurance Cards

We copy your insurance card every visit. The card contains valuable information which is required by your insurance company to file the claim. If we do not get all your insurance information it will be necessary to bill you for the services.

Co-Pay

Many insurance companies require that you pay a co-pay for each office visit. That applies to office visits with a specialist also. Be prepared to pay your co-pay prior to seeing the physician. We are required by your insurance company to collect the co-pay.

Referral

Many insurance companies have relaxed their referral criteria and only require a written note from your primary care physician to see a specialist. Some still require a written referral with a specific number. Please bring a copy of the doctor's request to be seen by a specialist.

Surgery

Should surgery be required, our office will obtain the necessary pre-certification. Your insurance company may require a deductible or co-pay.